Privacy Notice

    Licensed under copyright

    Introduction

    This privacy notice provides you with details of how we collect and process your personal data through your use of our site.

    By providing us with your data, you warrant to us that you are over 13 years of age.

    Where You At Ltd (referred to as "we", "us" or "our" in this privacy notice) is the data controller and we are responsible for your personal data.

    We are responsible for privacy-related matters for us. If you have any questions about this privacy notice, please contact us using the details set out below.

    Contact Details

    Full name of legal entity: Where You At Ltd.

    Email address: hello@whereyouat.co.uk

    Postal address: 124 Finchley Road, London, England, NW3 5JS.

    It is very important that the information we hold about you is accurate and up to date.

    What data do we collect about you, for what purpose and on what ground do we process it?

    Personal data means any information capable of identifying an individual. It does not include anonymised data.

    We may process the following categories of personal data about you:

    • Communication Data that includes any communication that you send to us whether through forms, email, social media messaging or otherwise. We process this data for the purposes of communicating with you, record keeping, and the establishment, exercise or defence of legal claims. Our lawful ground for this processing is our legitimate interests, namely responding to communications and managing our business.
    • User Data that includes data relating to any request for services/resources such as your name, job title, email address and company name. We process this data to supply the services or information requested. Our lawful ground for this processing is our legitimate interests and/or the performance of a contract.
    • Technical Data that includes data about your use of our website such as IP address, browser details, page views and navigation paths. The source of this data is our analytics system. We process this data to analyse website usage, improve our website, and ensure security. Our lawful ground for this processing is our legitimate interests.
    • Marketing Data that includes your preferences in receiving marketing communications. We process this data to send relevant marketing communications where permitted. Our lawful ground is either consent or legitimate interests (where permitted under PECR).

    We may use User Data, Technical Data and Marketing Data to understand website performance and improve our services. Our lawful ground for this is legitimate interests.

    Sensitive Data

    We do not collect any sensitive personal data.

    How do we collect your personal data?

    We collect data directly from you (e.g. forms, email, bookings) and automatically via cookies and analytics tools. Please see our cookie policy for details.

    Marketing communications

    Our lawful basis for processing your personal data for marketing is either consent or legitimate interests where permitted by law.

    You can opt out of marketing at any time by contacting us.

    Disclosures of your personal data

    We may share your personal data with service providers, professional advisers, regulators, and third parties in the event of a business transfer. All third parties are required to process data securely and lawfully.

    International transfers

    Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR.

    Data security

    We take appropriate measures to protect your personal data and restrict access to authorised personnel only.

    Data retention

    We retain personal data only for as long as necessary for the purposes outlined in this policy, including legal and accounting requirements.

    Your legal rights

    Under data protection law, you have the following rights:

    • Right of access
    • Right to rectification
    • Right to erasure
    • Right to restrict processing
    • Right to data portability
    • Right to object to processing
    • Rights relating to automated decision-making and profiling

    We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

    Complaints

    You have the right to lodge a complaint with the ICO: www.ico.org.uk

    Third-party links

    We are not responsible for the privacy practices of external websites.

    Cookies

    Please see our cookie policy for full details of how we use cookies.